It is important for fleet companies to have reliable operations. Customers want their goods to arrive on time and in the right condition. Using GPS can improve your dispatch system to make your business effective.
Some features of a dispatch system include:
- Truck bookings and scheduling
- Driver information
- Dispatcher details
- Administration panel for billing and status tracking
- Maintenance and safety compliance data
- Document management and reporting
Like other industries, the trucking industry is shifting toward extensive digital operations. The adoption of GPS software is just one of those changes. And it is enhancing the dispatching process.
Read on to learn more.
How GPS Improves Your Truck Dispatch System
The dispatch system can make or break your transportation business. Fleet managers need an advanced digital framework to ensure the smooth dispatch and delivery of goods. GPS improves the system in several ways:
Enables DOT Compliance
Fleet companies must comply with Department of Transportation (DOT) regulations. One regulation is about moving from manual logs to keeping E-Logs. GPS-integrated software tracks, manages, and transmits these reports. The Federal Motor Carrier Safety Administration (FMCSA) mandated the Electronic Logging Device (ELD) rule. It involves connecting the ELD device to the truck’s engine to record Hours of Service (HOS) data. This information is crucial to fleet managers, police, and inspection officials.
ELD devices provide driver duty logs, vehicle inspection reports, and onboard equipment data. Managers use this information to keep drivers safe, avoid fines, and maintain relevant inventory.
Maximizes Fleet Use
GPS gives dispatchers real-time information on the number of trucks and drivers available. Once trucks go out, managers can track them on the dispatch system. They can also recall or reassign the truck drivers closest to a specific destination. Being able to track the fleet improves the quality of customer service. Customers can trace their goods and know the expected time of delivery. This will raise the level of customer satisfaction and retention.
Allows Truck Monitoring
Dispatchers use the GPS to check vehicle diagnostics and location. For example, they track fuel, mileage, and truck speed. This helps the company know when the truck is due for servicing. Protecting the fleet and the drivers is the number one duty of the fleet manager. GPS location data enables this protection. It reduces truck and goods theft. It also prevents the personal use of trucks.
Boosts Resource Optimization
The saying “Time is money” rings true for many types of businesses. Fleet managers must ensure trucks reach their destination on time. The GPS feeds data to the dispatch system outlining traffic delays, scheduled stops, and proof of delivery. It is easier to explain any delivery delays to customers when you know the journey details. Managers can save the destination’s geographic data to plan the routes better. This will reduce delivery delays, operational costs, and journey risks.
Promotes Productivity and Efficiency
Truck drivers can compromise the fleet dispatch mechanisms if there is insufficient monitoring. GPS software prevents employee time theft by detailing when they are on or off duty. It acts as an electronic time sheet to promote punctuality. Drivers will be more productive if they are monitored. They will meet their schedules and follow the rules while driving.
Learn More About Fleet Tracking
As you can see, adding GPS to your dispatch framework will make the process simple and efficient. There is still a lot of information to discover about fleet tracking.
Contact us to learn more.